Terms of Service

Welcome to Sri Sai Pooja Samagri. By accessing and using this website, you agree to comply with the following Terms of Service. Please read them carefully before placing an order or using our services.

General Information

Sri Sai Pooja Samagri provides pooja products, spiritual items, devotional products, and related accessories through this website. The terms apply to all visitors, customers, and users of the website.

We reserve the right to update, modify, or change these terms at any time without prior notice. Continued use of the website after changes means you accept the updated terms.

Product Information

We try our best to display accurate product descriptions, pricing, and images. However:

• Product colors may slightly vary due to screen settings
• Handmade or traditional pooja items may have minor variations
• Availability of products may change without notice

We reserve the right to discontinue or modify products at any time.

Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR).

We reserve the right to:

• Change prices without prior notice
• Cancel orders affected by pricing or technical errors
• Refuse suspicious or fraudulent transactions

Payments must be completed successfully before order processing begins.

Orders and Cancellations

After placing an order, customers will receive an order confirmation.

Orders may be cancelled by us in cases such as:

• Product unavailability
• Incorrect pricing
• Payment issues
• Suspicious activity

Customers must contact us immediately for cancellation requests. Once an order is shipped, cancellation may not be possible.

Shipping and Delivery

Delivery timelines provided on the website are estimated only and may vary depending on location and courier service.

We are not responsible for:

• Courier delays
• Incorrect addresses provided by customers
• Delays caused by festivals, weather, or unexpected situations

Customers are responsible for providing correct shipping information.

Returns and Refunds

Returns or replacements are accepted only for eligible cases such as:

• Damaged items
• Incorrect products delivered

Customers should contact us within the specified time after delivery with proper proof and images.

Refund approvals are subject to verification by our team.

Intellectual Property

All website content including:

• Logos
• Images
• Product descriptions
• Graphics
• Text content

belongs to Sri Sai Pooja Samagri and may not be copied, reproduced, or used without permission.

User Responsibilities

By using this website, users agree:

• Not to misuse the website
• Not to attempt unauthorized access
• Not to use false information while placing orders
• Not to engage in fraudulent activity

Violation of these terms may result in restricted access or legal action.

Limitation of Liability

Sri Sai Pooja Samagri shall not be held liable for:

• Indirect or incidental damages
• Delivery delays
• Temporary website interruptions
• Losses caused by third-party services

Customers use the website and services at their own discretion.

Governing Law

These terms shall be governed under the laws of India. Any disputes arising from website usage or orders shall fall under the jurisdiction of applicable local courts.

Contact Information

For any questions regarding these Terms of Service, customers may contact us through the contact information provided on our website.