Shipping policy

Thank you for shopping with Sri Sai Pooja Samagri. We are committed to delivering your pooja products safely and on time across India.

Order Processing

All orders are processed within 1-3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Once your order is confirmed and shipped, you will receive shipment and tracking details through email, SMS, or phone.

Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3-7 business days
  • Other Locations: 5-10 business days

Delivery times may vary depending on courier availability, weather conditions, festivals, remote locations, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Product weight
  • Package dimensions
  • Delivery location

Free shipping offers, if available, will be clearly mentioned on the website.

Delayed or Failed Deliveries

While we work with reliable courier partners, delays may occasionally occur due to:

  • Natural disasters
  • Transportation issues
  • Incorrect shipping details
  • Courier service disruptions

Sri Sai Pooja Samagri is not responsible for delays caused by courier companies or external situations beyond our control.

If a package is returned due to incorrect address or failed delivery attempts, additional shipping charges may apply for re-dispatch.

Damaged or Missing Items

If you receive a damaged package or missing product:

  • Contact us within 48 hours of delivery
  • Share order details and product images for verification

After verification, we will assist with replacement or support based on the situation.

Order Tracking

Customers can track their shipments using the tracking details provided after dispatch. If you face any issues with tracking or delivery, please contact our support team.

Contact Us

For shipping-related queries, customers can contact us through our website or customer support details available on the contact page.